Our specially trained customer service professionals present a transparent interface to your players delivering an uninterrupted 24x7 access to real time customer service help and support right on your card room.

Live Chat
Nearly every internet users has used some form of instant messenger service, this is what live chat is, it provides a platform for the support staff and customer to talk over the internet in real-time. Our skilled customer service representatives can assist your customers with their problems and issues in real time and with utmost professionalism. Our agents have experience in handling Customer Service, Transactions, Risk Management, Payments and Processing and Quality Management, Product Support, status updates and other functions related to customer service.

Their one-on-one interaction with your website visitors instills confidence in indecisive first-time customers and bolsters the trust of your old customers by showing them that a quality help is just a click away, any hour of the day, and any day of the week. With us you can retain those thousands of customers who abandon your site due to unavailability of help.

Knowledge Base
We can provide FAQs and gaming knowledge bases which will improve the efficiency of you online game room support staff as this can stop different clients contacting the support desk with the same questions, which can be time consuming and quite frankly annoying.

However for more custom queries, our skilled technicians are capable of handling tech support for most internet based services, software, computers and peripherals, networks and a variety of other products. Our agents are equipped with the latest modern training and research facility. Most of our tech support agents have certifications such as CCNA, MSCE, A+ and degrees such as B.Tech, B.Sc, MCA, BCA etc.