Document the Standard Operating Procedures (SOP's) for identifying Transaction Pattern, Transaction Management, Reason Codes and Time Frames for verification and postponing cash outs and the Escalation Matrix.

Verifying cash ins and cash outs in the redeem queue.

Verifying game logs - identifying bonus abusers.

Identifying accounts with suspicious playing patters and reporting them to the Investigations Manager and the RM team.

Denying and postponing cash outs wherever applicable.

Verify cash outs over $1000 as a part of ITC.

Setting up and sending reports to the management with details of all the cash outs verified, postponed and denied.

Train and transition the ITC program to the standards set by Investigations team and the RM team.

Verify and monitor cash ins and cash outs for tournaments and other network promotional activities like bad beat jackpots, royal flush bonus, etc.